Desktop Phones

The administrative telephone system at your community is capable of far more than a typical household telephone. Our systems are capable of many features that allow you to be more productive.

Please determine the system used at your community and click on the appropriate section below to learn more…

Mitel (formerly ShoreTel) is the primary business telephone system our company uses. The system is classified as a VoIP (voice over internet protocol) system. The system provides voice connectivity to internal extensions and local or Long Distance calling. A Voice Mailbox is provided to authorized users.

Mitel (formerly ShoreTel) Training and Documentation
Click on the following links below to learn more about how to use ShoreTel in your community:

 – Mitel / ShoreTel Quick Reference Guide

 – Mitel / ShoreTel IP230 Guide

 – Mitel / ShoreTel IP530 Guide

About Maxwell Group, Inc.

Maxwell Group, Inc. is based in Charlotte, North Carolina and currently manages communities in North Carolina, South Carolina, Georgia, Florida, Indiana, and Connecticut. The Maxwell executive team consists of over 40 professionals providing development, operational, accounting, sales, IT, and creative services support to a portfolio serving over 2,500 residents.

The ITS Department is one of several departments at the Maxwell Group, Inc.

To learn more about the Maxwell Group, Inc., please visit

Charlotte, NC

Maxwell Group, Inc. | Created by Office of Information and Technology Services. All rights reserved.